Microsoft Teams vs Webex
A side-by-side look at what Microsoft Teams and Webex publish about pricing, plans and features.
This page sets the two products' recorded data side by side. It is not an editorial review — nobody has tested either product for this page, and the figures below are not independently verified. Read how we handle data and what each label means.
| Field | Microsoft Teams | Webex |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Entry price | $4/mo | $14/mo |
| Free plan | Yes | Yes |
| Free trial | 30-day trial | Yes |
| Tagged for | Enterprise | Enterprise |
| G2 rating unverified | 4.4 / 5 | 4.2 / 5 |
| Capterra rating unverified | 4.5 / 5 | 4.4 / 5 |
Where they differ
- Entry pricing recorded here is $4/month for Microsoft Teams and $14/month for Webex. Plan structures differ, so these are not like-for-like — check both pricing pages before comparing totals.
Head to head
Microsoft Teams
Microsoft Teams is less a meetings app than the connective tissue of Microsoft 365: chat, channels, calls and file collaboration bolted directly onto SharePoint, Outlook and Office. For organizations standardized on Microsoft, its marginal cost is near zero and its admin controls are enterprise-grade. The experience can feel heavy — sprawling settings, occasional sluggishness — and companies outside the Microsoft stack rarely choose it on merit alone.
Chat, meetings and collaboration in Microsoft 365.
What we record about Microsoft Teams →Reported strengths
- Bundled with 365
- All-in-one
- Enterprise-grade
Reported drawbacks
- Can feel bloated
- Best inside Microsoft
Webex
Webex predates its rivals by decades and retains the strengths of that heritage: hardened security, compliance certifications and reliability that regulated industries — government, healthcare, finance — still require. Cisco has modernized the interface and added AI summaries, closing much of the usability gap. It seldom wins on delight, but where procurement checklists mention FedRAMP or end-to-end encryption, Webex stays on the shortlist.
Enterprise video meetings from Cisco.
What we record about Webex →Reported strengths
- Strong security
- Good for large orgs
- Reliable
Reported drawbacks
- Dated UI
- Heavier client