Zoom vs Webex
A side-by-side look at what Zoom and Webex publish about pricing, plans and features.
This page sets the two products' recorded data side by side. It is not an editorial review — nobody has tested either product for this page, and the figures below are not independently verified. Read how we handle data and what each label means.
| Field | Zoom | Webex |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Entry price | $14/mo | $14/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Tagged for | Remote Teams | Enterprise |
| G2 rating unverified | 4.5 / 5 | 4.2 / 5 |
| Capterra rating unverified | 4.6 / 5 | 4.4 / 5 |
Where they differ
Head to head
Zoom
Zoom became a verb by doing one thing exceptionally: video calls that connect fast and stay stable on bad networks. The platform now spans webinars, rooms, phone and an AI Companion that summarizes meetings usefully. The free tier's 40-minute cap remains its most effective upsell. Teams already inside Google Workspace or Microsoft 365 increasingly question the extra subscription, which is exactly the fight Zoom is now in.
Reliable video meetings and webinars.
What we record about Zoom →Reported strengths
- Rock-solid quality
- Easy to join
- Webinar add-ons
Reported drawbacks
- 40-min free limit
- Security history
Webex
Webex predates its rivals by decades and retains the strengths of that heritage: hardened security, compliance certifications and reliability that regulated industries — government, healthcare, finance — still require. Cisco has modernized the interface and added AI summaries, closing much of the usability gap. It seldom wins on delight, but where procurement checklists mention FedRAMP or end-to-end encryption, Webex stays on the shortlist.
Enterprise video meetings from Cisco.
What we record about Webex →Reported strengths
- Strong security
- Good for large orgs
- Reliable
Reported drawbacks
- Dated UI
- Heavier client