Zoho CRM
Affordable CRM that scales with the Zoho suite.
- Starting price
- $14/mo
- Free plan
- Yes
- Free trial
- 15-day trial
- G2 score
- 4.1/5
- Capterra score
- 4.3/5
Overview
Zoho CRM is the anchor of Zoho's fifty-plus app suite, and its economics are its superpower: a functional free tier, paid plans that undercut most rivals, and deep bundling through Zoho One. Feature coverage is broad — workflow automation, the Zia AI assistant, omnichannel inboxes — though the interface can feel dense compared with newer CRMs. It rewards businesses already invested in Zoho's ecosystem or anyone optimizing for capability per dollar.
Who it’s best for
Key features
- Workflow automation
- Omnichannel
- AI assistant Zia
- Custom modules
Zoho CRM pricing
Zoho CRM offers a free plan, paid plans start at $14/month, with a 15-day free trial.
Pros and cons
Pros
- ✓Great value
- ✓Free tier available
- ✓Tight Zoho integration
Cons
- ✗UI feels dated
- ✗Support can be slow
Top Zoho CRM alternatives
See all Zoho CRM alternatives →Frequently asked questions
How much does Zoho CRM cost?
Zoho CRM offers a free plan, paid plans start at $14/month, with a 15-day free trial.
Is Zoho CRM any good?
Zoho CRM holds a 4.1/5 rating across 6,900 reviews. Users highlight its great value.
What are the best Zoho CRM alternatives?
Top alternatives include HubSpot, Salesforce, Pipedrive. HubSpot is the highest rated at 4.4/5.