Salesforce
The enterprise CRM standard with endless customization.
- Starting price
- $25/mo
- Free plan
- No
- Free trial
- 30-day trial
- G2 score
- 4.3/5
- Capterra score
- 4.4/5
Overview
Salesforce is the system of record for enterprise sales teams, and almost everything about it reflects that ambition. Custom objects, Flow automation and the AppExchange ecosystem mean there is very little it cannot be configured to do — given time and often a dedicated admin. Smaller teams frequently find the Starter plans capable but the platform's depth unnecessary; its value compounds in complex, multi-team pipelines where governance and reporting matter more than simplicity.
Who it’s best for
Key features
- Sales Cloud
- Custom objects
- AppExchange
- Advanced analytics
Salesforce pricing
Salesforce paid plans start at $25/month, with a 30-day free trial.
Pros and cons
Pros
- ✓Extremely customizable
- ✓Huge ecosystem
- ✓Scales to enterprise
Cons
- ✗Steep learning curve
- ✗Costly
- ✗Needs an admin
Top Salesforce alternatives
See all Salesforce alternatives →Frequently asked questions
How much does Salesforce cost?
Salesforce paid plans start at $25/month, with a 30-day free trial.
Is Salesforce any good?
Salesforce holds a 4.3/5 rating across 19,800 reviews. Users highlight its extremely customizable.
What are the best Salesforce alternatives?
Top alternatives include HubSpot, Pipedrive, Zoho CRM. HubSpot is the highest rated at 4.4/5.